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Response to Angela not recieving her order...
Hiya Angela,
USPS tracking shows your item was delivered at 1:12 PM on April 14, 2009. Please confirm if this is incorrect? I do apologize once again about the delay in the delivery of your order. we did contact you by phone about the situation. Our complaint with our local USPS is now under review with their Consumer Affairs Office. They (local post office) does not scan in or accept our online click n ship labels when they receive them, so packages don't show that they have been received by USPS. Packages get held up and all chaos ensues... and according to the 3 supervisors I have spoken to, this is correct, they don't have to scan them in?. AGAIN, anyone that has not received their order or a refund please get in touch inkylovesnature.com/contacts or 1 800 809 4659. Peace!
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Inkylovesnature
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posted 04/18/09
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