montano shoe repair guy he is at 14th at guererro. he makes my shoes big, but can also help you with your broken heel, or mend the hole in the bottom of your shoe. he finds me annoying. he will probably like you better.
don't know about quality i know there's a cute little shoe repair shop on the 100 block of south 19th. think they're supposed to be really good, but haven't had personal experience with them. let us know if you check it out...